Support Center

Customers' satisfaction is the best gift for us. We would like to try our best to provide you with the best products and service. So we welcome any question or suggestion.

We promise to our customers that we will deal with emails within 24 hours after receiving them. Free trial customers are also welcome to enjoy our effective One Business Day Email Service! Please do not hesitate to contact us.

Note: Visit Aimersoft Customer Relationship Management System directly >>

Registration

Click here to retrieve the keycode. If you're encountering one of the following:
1. The keycode of the product you purchased is lost.
2. You already purchased the program, but didn't receive the keycode.
3. The keycode you already had became invalid after one year since your purchase.

Technical Support

If you're experiencing any problems or difficulties using Aimersoft products, please get help via the following approaches:
FAQ: Check the answers for the most asked questions.
Online Form: Submit your request via the online form, and get a quick response (within 1 business day) from our support team.

Customer Survey

We dedicate to improve and enhance the best quality of product and customer service,here we are collecting the related information of our product and hope to take you a moment by filling out this following survey. Any of your feedback is very important to us and encourage us to make the better products. Thank you very much.
Special offer for returning your long-term support, you can get the DVD converter suite with 30% off.
Go to the Survey page >>

Upgrade Center

We are keeping improving our software and upgrade regularly. If you have purchased our software, you just need to re-download the software and upgrade to the latest version with your registration code. If you fail to update, please contact us via:support#aimersoft.com (replace # with @).